Qualified.com
AI SDR Agent platform — Piper engages website visitors with text, voice, video, then continues via personalized email. Salesforce-native conversational marketing leader.
Acquired Qualified.com
Acquired · December 2025
Qualified built an agentic AI marketing platform for B2B — its Piper AI SDR turned company websites into real-time conversations, qualifying and routing inbound buyers into pipeline for revenue teams on Salesforce. On December 17, 2025 Salesforce announced a definitive agreement to acquire the company, closing April 1, 2026, to bring agentic marketing into Agentforce. The product is still operating as customers move onto Salesforce’s platform.
Acquired by Salesforce.
Last known pricing: Paid (custom pricing)
Is Qualified.com shut down?
No — Qualified.com is still operating, but it no longer stands alone: it was acquired by Salesforce in Dec 2025 and continues under the acquirer's ownership. We list it in the ToolDirectory.AI graveyard's acquired-but-operating section and watch for post-acquisition changes.
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Overview
Qualified.com: AI SDR Agent Platform
Qualified is the conversational marketing leader — now repositioned around Piper, the AI SDR Agent that engages target accounts via text, voice, and video on your website, then continues conversations via personalized email.
Salesforce-native, used by hundreds of B2B brands for pipeline generation across web + email channels.
Acquisition note (December 2025): On December 17, 2025, Salesforce announced a definitive agreement to acquire Qualified, folding its agentic AI marketing (the Piper AI SDR) into Salesforce Agentforce. The deal closed on April 1, 2026. Qualified continues to operate as customers transition onto Agentforce.
Key Features
- Piper AI SDR — autonomous engagement on web + email
- Multi-modal: text, voice, video on the website
- Personalized email continuation across the buyer journey
- Salesforce-native with deep CRM integration
- Conversational analytics + pipeline reporting
Ideal Use Case
B2B sales/marketing teams running ABM or inbound at scale, particularly Salesforce shops where Piper's CRM-native operation is a clean fit.
Why Use Qualified.com
Drift owned the conversational marketing category; Qualified took it over by going Salesforce-native and adding Piper as the AI SDR layer. The most credible AI SDR product for inbound.
FAQ
What does Qualified.com do? Qualified.com is an AI SDR Agent platform called Piper that engages website visitors through text, voice, and video conversations, then follows up with personalized email outreach. It's built natively for Salesforce and helps teams automate conversational marketing at scale.
Who should use Qualified.com? Qualified.com is designed for sales and revenue operations teams looking to automate visitor engagement and lead qualification. It's also useful for customer support teams that want to add conversational capabilities to their workflows.
What is the pricing model for Qualified.com? Qualified.com operates on a paid pricing model. Visit the Qualified.com pricing page for current plans and to request a quote tailored to your needs.
How does Qualified.com compare to similar tools? Qualified.com differentiates itself as a Salesforce-native conversational marketing leader, positioning it distinctly from alternatives like Outreach.io, Gong, and Clay, which focus on different aspects of the sales and engagement stack.
Q: Who owns Qualified? A: Salesforce — a definitive agreement to acquire Qualified was announced on December 17, 2025 and closed on April 1, 2026. Qualified’s agentic marketing (Piper, its AI SDR) is being brought into Salesforce Agentforce, and the product continues to operate.
tl;dr
Salesforce-native AI SDR + conversational marketing. Piper engages web + email, books meetings. The Drift successor.
Related
Looking for more options? Browse the Sales & RevOps directory or read our best AI sales tools listicle. Qualified.com is also tracked on Crunchbase.
Why Use Qualified.com
Editorial Review
Our take on Qualified.com.
Qualified.com is a Salesforce-native AI SDR agent that engages website visitors across text, voice, and video, then hands off to personalized email sequences.
What works
- Salesforce-native architecture reduces data sync friction
- Multi-channel engagement (text, voice, video, email) in one flow
- High community rating (4.82) signals real user satisfaction
What doesn't
- Reactive to visitor traffic, not proactive outbound prospecting
- Complexity across three channels may require careful tuning per use case
Qualified.com positions itself as a conversational marketing layer built into Salesforce. Its Piper agent initiates contact through multiple channels—live chat, voice calls, video—then sequences those conversations into email follow-ups tied to your CRM records. The appeal is architectural: if you're already Salesforce-dependent, having an SDR agent that speaks your CRM's language means less data plumbing and faster handoff to sales. The community rating of 4.82 suggests real users find it functional.
The texture here matters. Qualified bills itself as an "SDR agent," which implies autonomous prospecting and qualification, but the actual work is still visitor-initiated: someone lands on your website, Piper engages them. That's different from outbound cold calling or intent-based outreach. It's reactive intelligence layered on top of your traffic, not proactive hunting. If your conversion funnel is thin at the top—not enough qualified inbound—Qualified smooths what's already there rather than filling the bucket.
The multi-channel approach (text, voice, video in one thread) is genuinely less common. Most conversational tools pick one lane. But execution across three channels adds complexity in training and tone-setting. Worth asking about call quality, video experience, and whether email sequences feel like continuations or restarts. Salesforce-native positioning is a strength if integration is your constraint, a liability if you're platform-agnostic or using HubSpot.
