Resources · Help

Frequently asked questions.

Honest answers about how the directory works — how listings are chosen, how submissions are reviewed, how editorial and sponsorships stay separate, and how to reach a human when something goes sideways.

Last updated May 19, 202625 answers across 6 topics support@tooldirectory.ai
Most asked

Start here — the six we get every week.

The questions below cover the meat of what people want to know before they sign up, submit a tool, or trust a review. Click one to jump to the full answer; everything else is in the topic sections below.

Topic 01

About the directory

What ToolDirectory.AI is, who runs it, and how listings get chosen.

4 questions
What is ToolDirectory.AI?

ToolDirectory.AI is a curated directory of AI tools across every major category — chat assistants, image and video generation, developer tools, marketing automation, productivity, and the long tail in between. Each listing is drafted with AI and reviewed by a named editor before it ships, and includes a review, pricing tiers, key features, comparisons with competitors, and a FAQ.

The editorial team decides what's worth listing, what to cut, and what to say; AI handles the first draft and the verification grunt-work so editors can focus on judgment. We read the docs, sign up for the free tier, and write what we actually think.

Who runs the site, and how is it funded?

ToolDirectory.AI is run by a small, independent editorial team. We're not owned by a venture firm or an AI lab, and there's no parent company with a thesis to push.

The site is funded by three things, in this order: sponsored placements at the top of category pages (clearly labeled, never affecting rank), newsletter sponsorships, and affiliate links on a small subset of tool reviews — also clearly marked. We never accept payment for editorial placement in the directory itself.

How many AI tools are listed, and how often is the directory refreshed?

The directory currently lists 2,311 AI tools across 38 categories, plus 54 editorial collections. Numbers update in real time as new listings are published.

Listings are reviewed on a rolling schedule: every active listing is re-opened every 90 days to verify the tool still exists, pricing matches what the vendor charges today, and screenshots reflect the current UI. Anything flagged for a material change (pricing update, sunset, acquisition, broken site) is re-checked within five business days. The full methodology is at /methodology.

What does "curated" actually mean here?

Curated means a human decides. Every tool in the directory has been used by a reviewer, screenshotted, and reviewed by a named editor. AI helps draft and verify; humans pick what's in, what's out, and what each listing actually says. We don't auto-scrape competitor lists, we don't import other directories' CSVs, and we don't pay aggregators for “100 best AI tools” feeds.

When a category has 200 candidates and only 25 deserve a serious look, we list 25. When a category is genuinely empty, we say so. The criteria are spelled out in section 03.

Topic 02

Using the site

Finding things, comparing tools, saving favorites, and what each surface does.

4 questions
What's the best way to find an AI tool for a specific task?

Three entry points, depending on how specific you are:

  • Top search bar — type a task (“write SQL”, “transcribe a meeting”), a tool name, or a category. Results are ranked by editorial score and hybrid semantic relevance, not popularity.
  • Top AI Categories — browse the full set of categories, each with a curated shortlist and head-to-head comparison table.
  • Best AI Collections — editorial bundles built around a use case (“AI tools for solo founders”, “AI for marketers”). Better when you're not sure exactly what you need.

If you want a quick high-trust starting point, the Top 100 AI Tools page is the editorial leaderboard.

Can I compare two AI tools side-by-side?

Yes. Every tool detail page has a Compare button that opens a two-column view with another tool of your choice — pricing, features, support, ratings, and the editorial verdict laid out row by row.

For broader views, every category page includes a comparison table of the top tools in that category, sorted by editorial score by default and filterable by price tier (Free, Freemium, Free Trial, Paid). You can also browse pre-built comparisons at /compare.

Do I need an account to save favorites or read reviews?

Reading reviews — no, never. The entire directory is free and signed-out by default. Every review, comparison, collection, and pricing breakdown is fully readable without an account.

You'll only see a sign-in prompt if you try to like a tool, leave a review, or submit your own tool. Accounts are free and take about 20 seconds — one-click sign-up with Google or GitHub.

How is the editorial score calculated?

Every score comes from a named editor who actually used the tool against a real task — not from press releases or vendor demos. AI helps draft the review and surface evidence; the score is set by the editor against a published rubric. Numerical ratings (out of 5) are weighted across four factors:

  • Capability — does the tool actually do what it claims, against a real task
  • Polish — UX, reliability over the test period, and support quality
  • Pricing fit — value at the listed tier, including the free tier where applicable
  • Tie-breaker — the messy “would we actually pick this” question that decides close calls

User ratings appear next to the editorial score but are kept visually distinct. They never alter the editorial number. The full rubric, re-check cadence, and corrections policy are published at /methodology.

Topic 03

Submitting an AI tool

How to get your AI tool considered for the directory.

5 questions
How do I submit my AI tool to be listed?

Head to /submit-tool from the top navigation. The form asks for the basics: tool name, URL, a one-line description, the category that fits best, pricing tiers, and a contact email.

You don't need to write your own review or pitch — the editorial team handles the write-up. The fewer marketing adjectives in the submission, the faster it moves through review.

How long does the AI tool review take?

Five business days for a first response. Most submissions either get published or get a “not at this time” note within that window. A small number — usually category-defining new tools — get held longer for a deeper review, and we'll tell you if that's the case.

You'll get an email at every state change: received, in review, published, or declined.

What do you look for in an AI tool submission?

Four things, in roughly this order:

  • It works. The tool is live, the free tier or trial is reachable, and the core promise does what it says.
  • It's distinct. If three other tools in the category already do this better, we'll say no — politely.
  • It's maintained. Last update is recent, the support inbox responds, and there's at least one human behind it.
  • It's honest. Pricing is on the site, terms aren't predatory, and AI capabilities aren't being overstated.

We don't have a revenue threshold, a Series-A requirement, or a “must have raised” rule. A weekend project that genuinely solves a problem can land on the same page as a $50M company.

Does it cost anything to get my AI tool listed?

No. Submission is free, and being listed is free. We do not accept payment for editorial placement, and there is no “premium tier” that buys a spot or a higher score.

We do sell paid placements at the top of category pages and inside the weekly newsletter — these are visually marked Featured or Sponsored and never affect the editorial ranking below them. Current pricing for paid placements is at /pricing.

My AI tool is already listed — how do I update it?

From your tool's detail page, click Claim this listing and verify ownership with an email on the tool's domain. Once verified, you can edit pricing, screenshots, feature lists, and the public FAQ — the editorial review remains under our control.

Material changes (acquisition, sunset, rename, repositioning) trigger an automatic re-review. We'd rather hear from you than read about it on Hacker News.

Topic 04

Editorial standards & sponsorships

How we keep paid placements from coloring what we publish, and where to find the receipts.

4 questions
Who actually writes the AI tool reviews?

Reviews are drafted by AI and reviewed by named editors before they ship. We're an AI tool company — using AI is the point. Every review carries the editor's name and links to their profile page; the editor's job is to use the tool, check the AI's draft against reality, edit what's wrong, and sign off on what we say.

If a draft is misleading, it doesn't ship; if there's a correction later, the editor's name is on it. The current editorial team is published at /editors.

I spotted an error in a review — what now?

Email support@tooldirectory.ai with the listing URL and a one-line description of the problem — or use the Suggest a correction link on the tool page where available. Corrections are triaged within 48 hours; substantive changes get a dated “Updated” line at the bottom of the listing, while minor ones (typos, broken links) ship silently.

For factual errors that materially mislead — pricing that's wrong, a feature that doesn't exist — we prioritize the fix and email the original reviewer to ensure it doesn't recur.

Topic 05

Newsletter & account

Subscribing, unsubscribing, signing in, and managing your profile.

4 questions
What is in the ToolDirectory.AI newsletter?

One email a week. Three things: the most interesting tool we reviewed that week, a short “what's actually new” roundup of AI news worth knowing, and one curated collection (for example, “AI tools for solo founders”).

No “10 mind-blowing prompts” listicles. No daily emails. Sign up at subscribe.tooldirectory.ai or from the footer of any page.

How do I unsubscribe from the newsletter or change preferences?

Every newsletter has a one-click unsubscribe at the bottom — no login required, no confirmation page. If you'd rather pause for a few weeks, the link offers that option too.

Newsletter subscriptions are separate from site accounts. Unsubscribing doesn't close your account, and closing your account doesn't automatically unsubscribe you (because some people only want the newsletter).

How do I create an account, and what does it get me?

Sign up from the top right of any page. We support Google and GitHub sign-in. An account unlocks:

  • Likes — save tools to a personal list, accessible from any device
  • Reviews — leave your own ratings and reviews on any listing
  • Submissions — track the status of tools you've submitted
  • Claimed listings — manage tools you've verified ownership of

That's everything. No paid tier on the reader side, no usage limits, no upsell. Paid placements for vendors are separate and listed at /pricing.

How do I delete my account?

Email support@tooldirectory.ai from the address on your account and ask for deletion. The account and its associated data are queued for deletion and the full process completes within 30 days.

Published reviews and submissions stay on the site for editorial record, but your byline is removed. The full policy lives in our privacy policy.

Topic 06

Privacy, data & contact

What we collect, what we don't, and how to reach a human.

4 questions
What data does the site collect about me?

As little as possible. For signed-out visitors: anonymized product analytics via PostHog and aggregate analytics via Google Analytics, plus standard server logs that auto-purge after 90 days.

For account holders: email, display name, password hash, and the content you create on the site. We do not sell personal data to anyone, and we do not run third-party ad-targeting pixels (Meta, TikTok, or Google Ads). The full breakdown is in our privacy policy.

What is GEO (Generative Engine Optimization) and how does ToolDirectory.AI use it?

Generative Engine Optimization (GEO) is the practice of structuring web content so that generative AI systems — ChatGPT, Perplexity, Claude, Gemini — can summarize and cite it accurately when answering user questions.

Our tool, category, comparison, and alternatives pages publish structured data (FAQPage, SoftwareApplication, Article, BreadcrumbList) and a machine-readable /llms.txt manifest at the root of the site. The goal: when someone asks an AI assistant for the best tool in a category, the assistant has a clean, accurate source to reach for.

Something on the site is broken — where do I report it?

For functional bugs (broken page, login failure, search returning errors): email support@tooldirectory.ai with a screenshot if possible. We reply within five business days, Mon–Fri.

For content issues (wrong pricing, missing feature, dead link), use the Suggest a correction link on the affected page — it routes directly to the reviewer.

Press, partnerships, or something else entirely?

One inbox, monitored by humans: support@tooldirectory.ai. That covers bugs, account questions, editorial corrections, takedowns, tips, press inquiries, sponsorships, and newsletter placements — every email is read and routed internally.

Replies in five business days, Mon–Fri. For the long version of any policy referenced above, see /privacy, /terms, and /methodology.

Didn't find your answer?

Ask a human — we read every email.

If your question isn't here, it's probably worth adding. Email support@tooldirectory.ai and a real person on the editorial team will reply within five business days. The good ones make it into this page.

Replies in 5 business days · Mon–Fri

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