Viable

Transform Feedback into Actionable Insights with Viable's AI Analysis

Viable offers a unique solution to transform user feedback into actionable strategies using advanced AI, including GPT-4. It is designed to elevate customer satisfaction and streamline the decision-making process by analyzing unstructured feedback at scale. Viable eliminates the need for spreadsheets and manual tagging, providing businesses with a more efficient way to handle customer feedback and data analysis.

Key Features:

• Generative Analysis: Transforms raw data into actionable insights using AI.
• Customizable Objectives: Tailors analysis to specific business goals.
• Time-Saving Automation: Automates feedback analysis in a unified platform.
• Integrations with Popular Tools: Seamlessly integrates with tools like Zendesk and Intercom.
• Secure and Reliable: SOC 2 Type 2 certified and compliant with GDPR & CCPA.

Ideal Use Case:

Viable is ideal for businesses seeking to boost NPS, reduce support volumes, eliminate churn, and make strategic decisions based on customer feedback. It's particularly useful for companies with large amounts of unstructured data from various sources.

Why use Viable:

• Efficient Feedback Analysis: Quickly surfaces urgent topics across all data sources.
• Strategic Decision Making: Helps build strategic action plans and reports.
• Saves Time: Frees up resources for more strategic tasks.
• Customizable Analysis: Tailors insights to specific business needs.
• Unlimited Access: Offers unlimited seats for entire teams.

tl;dr:

Viable is a powerful tool for businesses looking to leverage AI for analyzing customer feedback. It offers a streamlined, efficient approach to transforming qualitative data into strategic insights, helping companies make informed decisions based on customer needs and preferences.