Agency
AI agent infrastructure platform letting teams build, deploy, and orchestrate autonomous agents at scale.
Acquired Agency
Acquired · August 2026
Acquired by Klaviyo on 5 August 2026 and wound down on 31 August 2026. The team joined Klaviyo to keep building AI products, with founder Elias Torres taking a product leadership role there. Existing customers were given the month to migrate off the platform.
Acquired by Klaviyo.
Is Agency shut down?
Effectively, yes. Agency was acquired by Klaviyo and the standalone product was sunset on August 5, 2026. Its record is preserved in the ToolDirectory.AI graveyard, our hand-reviewed registry of AI tools that shut down or were acquired.
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Overview
Agency: Production-Grade Agent Infrastructure
Agency is Production-grade infrastructure for autonomous AI agents. Building agent infrastructure in-house is a months-long project — Agency lets teams ship agentic features in days while keeping costs predictable.
Acquisition note (August 2026): Agency was acquired by Klaviyo on 5 August 2026 and shut its own platform down on 31 August 2026. The team moved to Klaviyo to continue building AI products; the standalone service is no longer available to new or existing customers.
Key Features
- Production-grade infrastructure for autonomous AI agents
- Prompt orchestration, tool calling, memory, and observability
- Cost controls and spend caps for unbounded agent loops
- Drop-in SDK for any LLM provider (OpenAI, Anthropic, Bedrock)
- Used by enterprise teams shipping agent-powered products
Ideal Use Case
Engineering teams shipping agent-powered products in production who want infrastructure rather than building orchestration, memory, and observability from scratch.
Why Use Agency
Building agent infrastructure in-house is a months-long project — Agency lets teams ship agentic features in days while keeping costs predictable.
FAQ
Q: vs LangChain? A: Agency is production infrastructure (deployment, observability, cost controls) — LangChain is a framework. They complement.
Q: Pricing? A: Freemium. Generous free tier; usage-based after that.
tl;dr
Production agent infrastructure SDK. Orchestration + memory + observability + cost controls. For teams shipping agentic features fast.
Related
Looking for more options? Browse the AI Agents directory or read our best AI agents listicle. Agency is also tracked on Crunchbase.
Why Use Agency
