Espressive
Paid
0
6

Espressive

Customer Support

Automates digital workplace assistance, enhancing employee experience and productivity.

Espressive: AI-Based Digital Workplace Assistance for the Enterprise

Espressive offers AI-based digital workplace assistance for enterprises. Their virtual support agent, Barista, automates help desk functions, reducing costs and improving employee satisfaction.

Key Features:

  • AI-Powered Assistance: Utilizes AI to understand employee needs and provide autonomous resolutions.
  • High Resolution Rate: 52% to 74% on average.
  • Fast Deployment: 6 to 8 weeks with day 1 ROI.
  • Employee Language Cloud: Trained on over 4B phrases across 15 departments in over 100 languages.
  • Integration with LLMs: Including ChatGPT.

Ideal Use Case:

For IT, HR, and Facilities Leaders looking to automate routine questions and requests, thereby reducing costs and enhancing employee experience.

Why use Espressive:

  • Efficient Help Desk Automation: Reduces call volume by 52% to 74%.
  • Personalized Experiences: Offers personalized assistance that exceeds human capability.
  • Global Reach: Supports over 100 languages.
  • Cost Savings: Enables cost containment while improving the employee experience.

tl;dr:

Espressive is an AI-driven platform that offers digital workplace assistance for enterprises. The platform focuses on automating employee self-help, enabling service teams to focus on tasks that impact the bottom line. Espressive provides a range of tools and services, including AI generative models, Stable Diffusion, DreamStudio, Clipdrop, Mubert API, and open-source research hubs.

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