Resolve AI

Resolve AI

Resolve AI is an agentic AI site reliability engineer (SRE) that triages, investigates, and helps resolve production incidents alongside on-call engineers. Founded in 2024 by ex-Splunk leaders who created OpenTelemetry, Resolve AI connects to your observability, logs, code, and infrastructure, then reasons over them to find why a system broke. When an alert fires, Resolve AI correlates signals across services, proposes a root cause, and recommends or executes remediations such as rollbacks and config changes. Companies including Coinbase and DoorDash use Resolve AI to cut investigation time and reduce the number of engineers pulled into each incident.

Production credibility: Founded in 2024 in San Francisco by Spiros Xanthos (CEO) and Mayank Agarwal, who previously built Omnition (acquired by Splunk) and Log Insight (acquired by VMware), and co-created OpenTelemetry. Raised a $35M seed led by Greylock in October 2024 (with Unusual Ventures and angels including Jeff Dean, Fei-Fei Li, Reid Hoffman, and Sridhar Ramaswamy), then a $125M Series A led by Lightspeed Venture Partners at a reported $1B valuation (announced late 2025), bringing total funding to more than $150M. Named customers include Coinbase, DoorDash, MongoDB, MSCI, Salesforce, and Zscaler. Coinbase reported a 72% reduction in time to investigate critical incidents; Zscaler reported ~30% fewer engineers needed per incident.

Key Features

• Connects to observability, logs, traces, code, and cloud infrastructure for full-stack context
• Autonomously triages alerts and correlates signals across services to surface a likely root cause
• Recommends or executes remediations: rollbacks, config changes, capacity and infrastructure actions
• Provides an agentic chat interface to query production systems in natural language
• Builds a living model of your environment, services, and dependencies over time
• Guided code-change suggestions tied to the incident's root cause
• Created by the team behind OpenTelemetry, with deep observability heritage
• Enterprise controls for human approval before production actions

Ideal Use Case

On-call SRE and platform teams use it to investigate and resolve production incidents faster, reducing mean time to resolution and the number of engineers pulled into each page.

How Resolve AI differentiates

Resolve AI competes most directly with Traversal, another AI SRE; Resolve AI positions as a broad agentic interface to production (incidents, capacity, config, guided code changes), while Traversal concentrates on causal root-cause analysis. Against incident-management incumbents like PagerDuty, Resolve AI does the investigation rather than just routing the page. Its founders created OpenTelemetry, giving deep observability credibility, and it reports named results at Coinbase and Zscaler. The honest trade-off: it is a 2024-founded category still maturing, and autonomous remediation in production demands careful guardrails, so most teams start Resolve AI in an assistive, human-approved mode.

FAQ

Q: What is Resolve AI? A: Resolve AI is an agentic AI SRE that triages, investigates, and helps resolve production incidents by reasoning over your observability, logs, code, and infrastructure.

Q: Who founded Resolve AI? A: Spiros Xanthos (CEO) and Mayank Agarwal, ex-Splunk leaders who built Omnition (acquired by Splunk) and co-created OpenTelemetry.

Q: How much has Resolve AI raised? A: More than $150M: a $35M seed led by Greylock (2024) and a $125M Series A led by Lightspeed at a reported $1B valuation.

Q: Does Resolve AI fix incidents automatically? A: It can recommend and execute remediations like rollbacks and config changes, but most teams run it in an assistive, human-approved mode for production safety.

Q: Resolve AI vs Traversal: what's the difference? A: Resolve AI is a broad agentic interface to production across many actions; Traversal focuses specifically on causal root-cause analysis of complex incidents.

tl;dr

Resolve AI is an agentic AI SRE from the ex-Splunk team that created OpenTelemetry, automating incident triage, investigation, and remediation. It has raised over $150M, including a $125M Series A at a reported $1B valuation, with customers like Coinbase and DoorDash.

Related

Looking for more options? Browse the Developer Tools directory or read our best AI coding tools listicle. Resolve AI is also tracked on Crunchbase.