Prosper AI

Prosper AI: Voice Agents for Patient Access and RCM

Prosper AI builds AI voice agents that handle the phone work behind healthcare patient access and revenue-cycle management. The agents take and make calls with patients and payors to schedule and reschedule appointments, verify benefits and eligibility, handle prior authorizations, and collect patient payments — the high-volume, repetitive calling that ties up front-office and billing staff.

It integrates with the systems practices already run on, so the voice agents act on real scheduling and billing data rather than sitting beside it.

Key Features

• Inbound and outbound patient voice agents
• Appointment scheduling and rescheduling
• Benefit and eligibility verification, including direct payor calls
• Prior authorization handling
• Patient billing and payment collection
• Integration with 80+ EHR and practice systems

Ideal Use Case

Prosper AI fits outpatient groups and healthcare organizations whose patient-access and billing teams are overwhelmed by phone volume to patients and insurers. It suits revenue-cycle and operations leaders who want to extend phone coverage and speed up verification and collections without growing headcount.

How Prosper AI differentiates

Prosper AI focuses on the full patient-and-payor call workflow — including the slow work of calling insurers for benefits and authorizations — rather than only patient-facing scheduling. It raised a $30M Series A led by Andreessen Horowitz and reports use across 60+ outpatient groups and platforms.

FAQ

What is Prosper AI? AI voice agents for healthcare that handle patient and payor calls for scheduling, benefits, billing, and prior authorization.

Who is it for? Outpatient groups and healthcare organizations managing high patient-access and RCM call volume.

Does it call insurers? Yes — Prosper AI verifies benefits and handles authorizations, including direct payor calls.

Who backs Prosper AI? A $30M Series A led by Andreessen Horowitz.

tl;dr

Prosper AI builds healthcare voice agents that handle patient and payor calls for scheduling, benefits, billing, and prior authorization, backed by a $30M Series A led by a16z.