Assort Health

Assort Health: AI Voice Agents for the Patient Journey

Assort Health builds AI voice agents that handle phone-based patient interactions for healthcare providers — answering calls, scheduling and managing appointments, triaging and routing patients, verifying insurance eligibility, managing referrals, and following up after visits. The agents are designed for the realities of medical front-office work, where call volume is high, staffing is short, and patients wait on hold.

The company reports its agents are trained on more than 190 million patient interactions, and it integrates with the systems that medical practices already run on.

Key Features

• 24/7 AI voice agents for inbound patient calls
• Appointment scheduling and management
• Patient triage and routing
• Insurance eligibility verification
• Referral and fax management
• Proactive outbound outreach and follow-up

Ideal Use Case

Assort Health fits medical groups, specialty practices, and health systems whose front desks are overwhelmed by call volume and where missed calls mean missed appointments and revenue. It is built for patient-access and operations leaders who need to extend phone coverage without proportionally growing front-office headcount.

How Assort Health differentiates

Assort Health is specialized for healthcare rather than a general voice-AI platform, with workflows for triage, insurance, and referrals and integrations into practice systems. It raised a $120M Series C led by Menlo Ventures, reports training on 190M+ patient interactions, and lists provider customers including John Muir Health and Golden Valley Health Centers.

FAQ

What does Assort Health do? It provides AI voice agents that handle patient phone calls — scheduling, triage, insurance verification, referrals, and follow-up.

Who is it for? Medical groups, specialty practices, and health systems managing high call volume.

Does it integrate with practice systems? Yes, Assort Health integrates with the systems healthcare practices already use.

Who backs Assort Health? A $120M Series C led by Menlo Ventures; customers include John Muir Health.

tl;dr

Assort Health builds healthcare-specialized AI voice agents that handle scheduling, triage, insurance verification, and follow-up across the patient journey, backed by a $120M Series C from Menlo Ventures.