Probook

Probook: An AI Operating System for Home Services

Probook is an AI operating system for home-services businesses — the plumbers, HVAC, electrical, and similar field companies that run on phone calls, scheduling, and dispatch. It captures leads from voice and web, validates and books jobs, optimizes which technician goes where, and handles a large share of routine customer conversations automatically, so the office is not the bottleneck on growth.

Rather than a single feature, Probook aims to run the front office end to end: intake, booking, dispatch, and follow-up, with forecasting on top.

Key Features

• Voice and web lead capture
• Booking validation and customer history checks
• Dispatch optimization across technicians
• Automated handling of routine customer chat and calls
• Recurring and seasonal service scheduling
• Revenue forecasting

Ideal Use Case

Probook fits home-services operators whose growth is capped by front-office capacity — missed calls, slow dispatch, and manual scheduling. It is built for multi-location and consolidating service businesses that need to handle more jobs without proportionally adding office staff.

How Probook differentiates

Probook targets the home-services vertical specifically, with dispatch and customer-call automation tuned to how field businesses actually operate, rather than a generic CRM. It raised a $40M round from Sequoia Capital and Andreessen Horowitz and lists operators such as Del-Air and Turnpoint Services among its customers.

FAQ

What is Probook? An AI operating system for home-services businesses that automates dispatch, booking, and customer communication.

Who is it for? Plumbing, HVAC, electrical, and other field-service companies that run on calls and scheduling.

Does it handle phone calls? Yes — Probook captures leads and automates a large share of routine customer conversations.

Who backs Probook? A $40M round from Sequoia Capital and Andreessen Horowitz.

tl;dr

Probook is an AI operating system for home-services businesses that automates dispatch, booking, and customer calls, backed by a $40M round from Sequoia and a16z.