E-Commerce · Reviewed June 26, 2026

Crossing Minds

Crossing Minds was an AI recommendation and RAG platform for e-commerce personalization.

Pricing
Paid
Rating
4.82/ 5 · 93 reviews
Last reviewed
June 26, 2026
Crossing Minds logo, the company name beside a small abstract mark

Acquired Crossing Minds

Acquired · June 2025

Crossing Minds was an AI recommendation startup serving e-commerce firms, founded in 2016 by a team including Sebastian Thrun, Emile Contal, and Alexandre Robicquet. It built recommendation embeddings and a RAG system called RAGSys. OpenAI hired the team on June 27, 2025, and the company stopped taking new clients. Robicquet joined OpenAI in a research role.

Acquired by OpenAI.

Last known pricing: Enterprise quotes on request

01

Overview

What happened to Crossing Minds

Crossing Minds built AI recommendation systems for e-commerce companies, generating personalized product suggestions without relying on third-party tracking. Founded in 2016 by a team that included AI researcher Sebastian Thrun, alongside Emile Contal and Alexandre Robicquet, it raised more than $13 million from investors including Shopify and Index Ventures.

The company offered tools for generating embeddings tuned to shopping behavior and a retrieval system called RAGSys for grounding AI applications.

Key Features

  • Recommendation embeddings tuned for shopping behavior
  • RAGSys for retrieval-augmented generation
  • Cold-start and privacy-first personalization
  • APIs for integrating recommendations into storefronts
  • Real-time relevance ranking

What happened to Crossing Minds

OpenAI hired the Crossing Minds team on June 27, 2025, in an acqui-hire, and the startup stopped taking on new clients. Co-founder Alexandre Robicquet joined OpenAI in a research role focused on AI agents and post-training.

FAQ

Is Crossing Minds still available? No. The team joined OpenAI on June 27, 2025 and the company stopped taking new clients.

Who acquired Crossing Minds? OpenAI, in an acqui-hire announced on June 27, 2025.

Who founded Crossing Minds? A team including Sebastian Thrun, Emile Contal, and Alexandre Robicquet, in 2016.

tl;dr

Crossing Minds was an AI recommendation and RAG platform for e-commerce. OpenAI hired its team in June 2025 and the company stopped taking new clients.

02

Why Use Crossing Minds

Rating
4.82
Across 93 verified reviews
Saved
220
By ToolDirectory readers
Pricing
Inquire
Paid · publisher-listed
Listed
Since 2026
Continuously re-reviewed by editors
Category
E-Commerce
Primary listing
Verified by editors during the most recent review · ToolDirectory.AI
03

User Reviews

4.82
Out of 5 · 93 ratings
5
80
4
10
3
2
2
1
1
0

Sign up for our newsletter

Receive weekly updates so you can stay up-to-date with the world of AI