Convey

Convey: Autonomous AI Teammates for Business Operations

Convey is an enterprise platform for building and running autonomous AI "digital teammates" that execute real business processes across the systems a company already uses. The agents observe how work is done, then carry out multi-step operations — moving data between tools, completing workflows, and reporting on what they did — with human oversight and escalation when judgment is needed.

It is aimed at back-office and operations work that spans several systems and is too variable for traditional rule-based automation.

Key Features

• Autonomous multi-step workflow execution
• Integration across systems like Salesforce and NetSuite
• Human oversight, escalation, and approvals
• Agent identity and role-based access controls
• Learning by observing how work is performed
• SOC 2 Type II and HIPAA compliance

Ideal Use Case

Convey fits operations, finance, and revenue teams with repetitive cross-system processes — order handling, reconciliation, data entry between tools — that resist scripting because the steps vary. It suits enterprises that want agents acting inside existing systems with auditability rather than another standalone app.

How Convey differentiates

Convey emphasizes governed autonomy — agent identity, role-based access, and human escalation — so digital teammates operate inside enterprise controls rather than as ungoverned scripts. It raised a $38M Series A led by Andreessen Horowitz and lists customers including NBCUniversal, Samsara, Unity, and Faire.

FAQ

What is Convey? An enterprise platform for building autonomous AI teammates that execute business processes across systems.

How is it governed? With agent identity, role-based access, human oversight, and SOC 2 Type II / HIPAA compliance.

Who is it for? Operations, finance, and revenue teams with cross-system processes.

Who backs Convey? A $38M Series A led by Andreessen Horowitz; customers include NBCUniversal and Samsara.

tl;dr

Convey is an enterprise platform for autonomous AI teammates that run business processes across connected systems with governance and oversight, backed by a $38M Series A from a16z and used by NBCUniversal and Samsara.