Cinder

Cinder: AI-Native Trust and Safety

Cinder is a trust-and-safety platform that helps online platforms detect and act on abuse, fraud, manipulation, and policy violations. It pairs AI agents — for content moderation, case investigation, IP and copyright handling, and fraud detection — with human-in-the-loop review, so that automated decisions are escalated to people when judgment is required and the system keeps learning from reviewer feedback.

It is designed for the operational reality of trust and safety: high volume, evolving policies, many languages, and the need for defensible audit trails.

Key Features

• AI agents for moderation, investigation, IP/copyright, and fraud
• Human-in-the-loop escalation and review
• Continuous learning from reviewer decisions
• Real-time policy enforcement
• Coverage across 100+ languages
• Audit trails and compliance documentation

Ideal Use Case

Cinder fits platforms — marketplaces, social apps, AI products, and communities — that need to moderate content and stop abuse at scale without building a trust-and-safety stack from scratch. It suits teams that must balance automation with human judgment and prove their decisions to regulators.

How Cinder differentiates

Cinder combines agentic automation with structured human review and audit tooling in one trust-and-safety system, rather than offering moderation as a black box. It raised a $41M Series B and lists a notable roster of AI and consumer platforms — including OpenAI and Character.AI, among its customers.

FAQ

What is Cinder? A trust-and-safety platform that uses AI agents and human review to detect and act on abuse, fraud, and manipulation.

Does it replace human moderators? No — Cinder automates routine decisions and escalates harder cases to human reviewers.

Who uses Cinder? Leading AI and consumer platforms use Cinder.

How is it priced? Cinder is sold to platforms, including outcome-based managed operations; pricing is provided on inquiry.

tl;dr

Cinder is a trust-and-safety platform that combines AI agents with human-in-the-loop review to fight abuse and fraud, backed by a $41M Series B and used by leading AI and consumer platforms.